Shipping policy
Orders are processed and shipped as soon as possible after payment has been successfully completed.
Please note that we cannot guarantee exact delivery times for international shipments. Delivery speed may vary depending on customs clearance procedures in each country, which can affect how quickly your order is inspected and released.
We ship worldwide. Shipping times may vary depending on your country of residence and the warehouse location from which your order is shipped. Our products may ship from different regions including the United States, Europe, China, or Australia.
On average, delivery takes 7–14 business days, although this may vary depending on customs and import procedures in your country.
Shipping Methods
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ePacket
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EMS
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USPS
Estimated Delivery Time
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EMS: up to 20 working days (excluding holidays and weekends)
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ePacket: 7–15 working days (excluding holidays and weekends)
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USPS: 1–5 working days (excluding holidays and weekends)
Please note that delivery times may occasionally be affected by factors beyond our control such as customs inspections, weather conditions, flight delays, or other logistical issues. We appreciate your patience and understanding.
Shipping FAQ
Is shipping included in the prices?
Yes, we offer free shipping on all orders.
How do I change my delivery address?
Please contact us immediately if you need to change your delivery address. Once an order has been shipped, we are unable to modify the shipping address.
Customer Service: info@lextam.com
How do I cancel an order?
If you wish to cancel your order, please contact our customer service team as soon as possible. Orders cannot be cancelled once they have been shipped.